Returns & Exchanges
Our Returns Policy
We want you to love what you order. If something isn't quite right, we've made returns and exchanges simple and straightforward.
14-Day Returns
You have 14 days from the date of delivery to return any unworn, unwashed items with original tags attached. Items must be in their original condition to qualify for a full refund.
Free Exchanges
Need a different size or colour? We offer free exchanges within Australia. Simply contact us and we'll arrange the swap for you.
How to Return
- Contact us at areyouarantallion@gmail.com.au with your order number
- Pack your items securely with tags attached
- Drop off at your nearest Australia Post location
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Sale Items
Items purchased during promotional periods or marked as final sale are eligible for exchange or store credit only, not refunds.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at areyouarantallion@gmail.com.au with photos. We'll arrange a free return and send you a replacement or full refund, including original shipping costs.
Questions?
Our team is here to help. Reach out to us at areyouarantallion@gmail.com.au and we'll get back to you within 24 hours.
